Leak calculator How it works You own it What's inside Pricing

Backbone · the product

Backbone is the managed operating system for everything after the lead — follow-up, the hand-off from sale to crew, margin, collecting the money, and one clear view for the owner. We run it. You own it.

See what missed calls cost

~10 days

to launch

Day 30

you own it

Built for you

not a template

Revenue leak calculator

See what missed calls cost you every month.

Move the sliders. These are starting estimates for a typical home-improvement company — adjust to your business.

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You're likely losing

/ month in jobs that slip through missed and unanswered calls

per year

recoverable / mo

The lead was the easy part. Everything after it is where the money leaks.

Catching the lead is Birddog's job. Backbone runs what happens next — follow-up, the sale-to-crew hand-off, margin, and collecting the money.

Estimates go silent, no one owns the second and third touch, and warm jobs quietly cool off.

The deal is signed but the crew gets it late or wrong. Scheduling, materials and expectations slip.

Deposits spent before materials, jobs that stall, invoices chased by hand, and no read on what each job earned.

Your customers — the core

Every lead caught. Every estimate chased. Whether you pick up or your office does.

Every call answered — day, night, storm season

A homeowner with a leak gets a real response in under a minute, not voicemail.

Every lead qualified and logged automatically

Job type, address, urgency — captured into your CRM before anyone lifts a finger.

Every estimate followed up — day 2, 5, and 10

The quote you sent does not go silent. Estimates you had written off come back.

Storm surge handled — without seasonal hires

When inbound triples in 72 hours, the system absorbs it and hands you a prioritized callback list.

English and Spanish

Coverage in both, on the channels your customers actually use.

The front door

The piece that answers on your site, phone and WhatsApp is Birddog — see it catch and book a lead live.

Software you run yourself is just another tool you do not have time for.

A marketing agency

Sends more leads — but they hit the same missed calls and dead follow-up.

Leak stays

SaaS / software

You buy a tool and still have to set it up and run it. Most owners never find the time.

DIY burden

A one-time vendor

Builds something, hands you the logins, and disappears. Six weeks later it breaks.

Then gone

Resolve Partners

We build it, run it, prove it works — then hand you a system you own.

Done for you

We run it. You own it.

When it's time for Backbone.

Not "you should try AI." It's the moment the business outgrows how it's run: leads are landing, but the office and production can't keep up.

Enough leads, but follow-up and scheduling are dropping jobs.

The owner has become the manual glue between sales, crews and billing.

Growing, but no clear read on margin per job or where money leaks.

Deployed in ~10 days. Fully yours after day 30.

Days 1–10

We build & launch

Set up into your phones, website and CRM, configured to your company.

Days 10–30

We run & tune it

We operate it, test it, and prove the results. The first month is on us to get right.

Day 30

It is yours

Keep us managing it, take it in-house, or partner with us long-term.

What's inside

One managed core, running the whole operation.

Backbone is not a single tool. It is the agents, channels, CRM and reporting that run after the lead — set up, tuned and operated by us.

Agents & AI

Answers in your voice

Prompts, models, tools and routing tuned to how you talk and work — tested before anything goes live.

CRM & enrichment

Every call, written up

After each call or chat, the system writes a summary, sets the outcome, saves the contact, and opens the next task — in your CRM.

Tasks & follow-up

Nothing falls through

Follow-ups, estimates and invoice reminders become tasks — handled by a person or an agent, never forgotten.

Reporting & Cold Control

One clear view, daily

A daily report of calls, leads and outcomes — sent to your inbox or Telegram, no dashboard to babysit.

Escalations

A human when it matters

Rules hand a conversation to your manager the moment the automation runs out of context — the urgent ones reach you.

Integrations

Fits what you run

Connects to your CRM, calendar and billing — we wire it in, so the system works with your tools, not against them.

One inbox, every channel

Website widget Phone WhatsApp SMS Telegram Instagram Email Slack Zoom

How it works

From audit to live system in ~10 days.

Revenue leak audit

We find where you lose money — before you spend a dollar.

Build & connect

Set up to your company and connected to your phones, site and CRM.

Launch in ~10 days

The system starts answering calls and leads, day and night.

Tune & prove

For 20–30 days we run it, optimize it, and show you the results.

You own it

Keep us managing it, take it in-house, or partner long-term.

Pricing

Start with the audit. Then choose how involved we stay.

Exact pricing is shared on your audit call, based on your size and goals. Backbone is a monthly managed retainer — measured against the cost of the leaks and manual work it removes, not a per-seat software fee.

Built for owner-led home-improvement companies, roughly $0.5M–$10M in revenue and 11–200 people — where leads arrive but the office and crews can't keep up.

Step 1 · Setup

Standard Setup

$7,500 one-time

Full launch of the core operating system.

Committed Setup

$1,000 upfront

Lower upfront launch with a 12-month support commitment.

Then · Monthly partnership layer

Questions roofers ask.

See exactly where you're leaking.

A focused revenue leak audit of your roofing business — where leads slip, where estimates die, where the money leaks. You leave with the full picture whether or not we work together.

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